FAQs

Are your laptops new or used?

Dream Laptops specializes in high-quality used and imported laptops from trusted brands such as HP, Dell, Lenovo, ASUS, Acer, MSI, and Apple. Every laptop is thoroughly tested before being offered for sale.

Are all laptops tested before sale?

Yes. Every laptop undergoes a complete quality inspection, including checks for display, keyboard, touchpad, ports, Wi-Fi, Bluetooth, webcam, speakers, storage, RAM, and overall performance to ensure reliable operation.

Do you provide a warranty?

Yes. Every laptop purchased from Dream Laptops comes with a 30-day warranty for your peace of mind. We also offer extended warranty plans for customers who want additional coverage beyond the standard warranty period. Extended warranty options and pricing may vary depending on the laptop model. Please contact our team or check the product page for complete warranty details.

Do you deliver across Pakistan?

Yes. Dream Laptops provides nationwide delivery across Pakistan through reliable courier services. Delivery charges for laptops are PKR 2,500 and must be paid in advance. For accessories and other products priced under PKR 20,000, the delivery charge is PKR 350. Delivery times may vary depending on your location and courier service. Please contact our team for complete delivery and shipping details.

How long does delivery take?

Orders are typically delivered within 2–5 working days, depending on your location and courier service.

What payment methods do you accept?

We accept bank transfers, online payments, and selected cash-on-delivery options where available. Contact our team for the latest payment options.

Do you offer Cash on Delivery (COD)?

Yes. We offer Cash on Delivery (COD) across Pakistan on eligible orders. Please note that a 4% COD tax, as applicable under government regulations, will be added to all Cash on Delivery orders. Customers can also choose advance payment to avoid COD-related charges. For the latest delivery charges and COD terms, please contact our team.

Can I visit your physical store?

Absolutely. You can visit our store at Shop #74, 4th Floor, Hafeez Center, Gulberg III, Lahore to inspect and purchase laptops in person.

Can I upgrade the RAM or SSD?

Yes. Many of our laptops support RAM and SSD upgrades. Upgrade options vary by model, and our team can help you choose the best configuration.

Which laptop is best for students or office work?

Business-class laptops such as HP EliteBook, Dell Latitude, and Lenovo ThinkPad are excellent choices for students, office professionals, online work, and everyday productivity.

Do you sell gaming and workstation laptops?

Yes. We regularly stock gaming laptops as well as professional workstation models like HP ZBook and Dell Precision for engineering, graphic design, video editing, and 3D applications.

Can I order through WhatsApp?

Yes. Simply contact us on WhatsApp to check availability, receive recommendations, request photos or videos, and place your order.

Are the laptop specifications exactly as listed?

Yes. Every product listing includes the laptop's specifications. If you have any questions about a specific unit or configuration, our team will be happy to assist before you place your order.

Why should I buy from Dream Laptops?

Dream Laptops offers carefully tested used and imported laptops, competitive pricing, nationwide delivery, expert guidance, and reliable after-sales support to help you buy with confidence.

How can I choose the right laptop?

Tell us your budget and intended use—whether it's for study, office work, programming, gaming, graphic design, engineering, or video editing and our experts will recommend the best laptop for your needs.